CitiFour Care has can provide a wide spectrum of extended warranty service…
CitiFour Refurbished Upgrade Service is a customized service offering…
CitiFour offers a 24 / 48 hours fast repair service. We can guarantee a repair…
CitiFour support team and partners can help setting up remote self-monitoring system. Customers will have the visibility to know systems status in a timely manner, take preemptive measure early.
With our monitoring systems in collaboration with partners, customers will have warning alerts and take an appropriate remote action in a timely manner.
CitiFour Care provides customers a-call-for service when needed, or they choose from 1- 2 – 3 years coverage plans better service rates as a part of the solution purchase. CitiFour support agent will confirm the visit date & time as agreed with the customer and arrange for the right expert or technicians to attend the service call with repair parts.
The supporting engineer will check the defective device on-site at the customer’s location. CitiFour Engineer will dedicate the time to resolve the issue of the assigned service, meet the customer’s requirements, and ensure that all systems operations are back to the optimal state.
CitiFour pick-up service made easy for you! We provide one-time, or 1- 2 – 3 years next-day pickup service. Our customers would call CitiFour support center to arrange a pickup of the defective device or part and reduce any transportation risks
You can count on CitiFour Care service team. We provide a routine maintenance to help decrease downtime and maintain an optimal operation of your technology environment. CitiFour Well-being service team will perform a thorough hardware & Software checkup at your location. The service is provided on a periodical or per call basis, customized to fit your environment.
The software or hardware environment will be evaluated and checked for compatibility and stability. The customer can upgrade hardware and software with only a little investment.
CitiFour Care has can provide a wide spectrum of extended warranty service packages that allow customers to choose the right package within their budget.
CitiFour extended warranty can be purchased along with any ordered solutions. We provide 1- 2 – 3 years extended warranty service to help our customers manage their maintenance budget in advance. Please contact our sales representative if you would like to buy an extended warranty.
CitiFour Refurbished Upgrade Service is a customized service offering refurbish, software/hardware upgrade and version control that can meet our customers’ requirements with limited budgets. CitiFour’s team technical repair capabilities ensure that every failed equipment can be replaced with an equivalent.
The Refurbishing Upgrade Service can be purchased during initial contract signing order or within 90 days of the solution purchase.
CitiFour offers a 24 / 48 hours fast repair service. We can guarantee a repair turnaround time between 24 / 48 hours a from the time of receiving defective system of the part. Our Fast Repair Service allows the customer to resume normal operations in the shortest possible time. The service is applicable to devices and systems under warranty with a support contract in place.
CitiFour has in advance replacement units for you. Time is precious, but we are able to provide reliable replacement & exchange shipped to your place via next day service to help minimize downtime.
CitiFour Care provides Advanced Replacement Service by 1- 2 – 3 years contract. It’s a rapid and easy service that provides a cost-effective alternative to CitiFour Onsite service.